Privacy Policy for Dalany Pharmacy
Effective Date: September 20, 2026
Dalany Pharmacy ("we", "our", or "us") is dedicated to protecting the privacy and confidentiality of our patients and users. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application and related delivery services.
1. Information We Collect
- Account Information: Name, phone number, and delivery address to fulfill and deliver pharmaceutical orders.
- Prescription & Health Data: Doctor prescription photographs, notes, and medication requests uploaded for licensed pharmacist verification.
- Location Data: Approximate and precise geolocation when using address-picking and for active delivery tracking.
- Device Information: Device identifiers and push notification tokens for order updates and pharmacist communications.
2. How We Use Your Information
- To process and dispense prescription and healthcare orders through certified pharmacists.
- To coordinate on-demand delivery couriers to your chosen delivery address.
- To communicate important updates regarding order status, pharmacist notes, and delivery arrival.
- To comply with regulatory pharmaceutical standards and patient safety laws in the Kurdistan Region and Iraq.
3. Data Protection & Sharing
We do not sell, rent, or monetize your personal or health data. Your medical prescriptions are accessible solely by licensed pharmacists and authorized staff members. Courier drivers receive only necessary pickup/drop-off delivery routing information.
4. Your Rights & Account Deletion
You can request access to, correction of, or deletion of your personal account data at any time by contacting us directly.
5. Contact Us
For any privacy inquiries or data requests, please reach out to:
Dalany Pharmacy Support
Hotline: +964 750 114 4008
Email: support@dalanypharmacy.com